Telus Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.
Telus cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Telus Customer Reviews
Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.
Last 365 days average
1.6
All time average
3.2
Gagan
calgary, alberta
The most terrible service I have ever received. I am so disappointed from Telus's Customer service. After spending 2 hours over the phone no one was willing to listen , emphasize or to help. Agent name Melodie and Manager Lorrie both were super rude.Talking it over with there incompetent customer service, Both of them did not show any support and did not even try to give us any solution. Whe More
3 people found this useful
Thomas Chevrier Laliberté
rimouski, quebec
Negative point: speaking to an agent and receiving a response is never easy with Telus. Just finding the right number is a challenge and I believe the company uses some form of customer service system that intentionally splits calls to discourage customers. Some agents are very friendly and dedicated and others are just the opposite. Today I spoke to a woman named Fatouma who was professional and More
1 person found this useful
Leah
edmonton, alberta
Never ever ever buy this product
With in 6 months their screen cracks from folding the phone
Plus they make u pay monthly for extended worrienty ...yet they won't fix the phone because of course this phone isn't covered .and they want me to pay 400 for their shitty phone to be fixed
Shit service
Shit phone
Never get it
Alain
montreal, quebec
They harass us with unsolicited offers at all times, telephones, text messages... and when we finally decide to buy a new cell phone they treat me like the first person to come to a store (despite the fact that I am a business customer for 7 years). This is the deal of the day, period. It can vary by +/- $20/month from one week to the next. The “loyalty” department made me an offer. They had to fo More
Sarah
toronto, ontario
Horrible provider in every area of mobility. Leave now! Find a new provider! Highway robbery ! Your paying 3x more then others !
Cindy
bashaw, alberta
I have been with Telus for 20+ years. My phone plan is $95 a month. Today I called to see if there is anything better and was told no, unless I buy another overpriced phone with them which then they can give me a contract for $65. That isnt a deal when you factor in the device charges. Literal days ago without getting a new plan or anything changed my husband was given a $75 plan. I would us More
Hazel
camrose, alberta
A big thank you to the Telus team and President, you have class! In regards to the TOP NOTCH service my senior mother received recently as she's not savvy with today's technology. A special thank you to "Jackson" the technician that spent the time to help/show her how to use her services, she appreciated your patience and time.
Kevinhong
charlottetown, prince-edward
Tried to cancel, did not get cancelled, get charged
Robert
minto, new-brunswick
Worst company I have ever dealt with and the most ignorant employees, run from this company as fast as you possibly can if they haven't screwed you over yet, they will trust me!!!!
Marthe Baribeau
saint-stanislas-de-champlain, quebec
Regarding a phone call made on November 30, I would like to thank Amélie, the manager of the Koodo (Télus) store at the Center Les rivières in Trois-Rivières, for her patience, her wise advice and her understanding. Although she was not able to resolve my problem, I am very satisfied with the service received.
